Shipping and Refund Policy
Thank you for visiting and shopping at Tropical Hampers. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days. Shipping rates & delivery estimates shipping charges for your order will be calculated and displayed at checkout. For all corporate/bulk orders, a processing time will be advised at the time of ordering.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. boxes
Tropical Hampers ships to addresses within all Australian States and Territories. Delivery to PO Boxes will be by Australia Post.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Please contact our Customer Service team in the case of damage. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Australia.
Please contact our team for detailed information about options and procedures for returning your order.